Professional Experience

Scale: 40+ client environments · Tier II/III support · Owned infrastructure security and remediation projects

• Deployed and managed Vonahi vPenTest for internal vulnerability assessments—personally remediated 100+ high/critical findings across medical org network
• Configure, deploy, and maintain Fortinet firewalls, VPNs, and routing policies across multi-site networks
• Manage Veeam backup infrastructure, resolve VSS writer and snapshot failures for VMware VMs
• Deploy and maintain Intune and Azure AD configurations, including Conditional Access and device compliance
• Administer SentinelOne EDR, email security (DKIM/SPF/DMARC), and patch compliance across managed endpoints
• Write SOPs and technical documentation to standardize recurring MSP workflows—not just ticket work

Scale: 100+ warehouse and office sites across the U.S. · Juniper routing/switching · AWS vSRX VPN

• Designed and maintained networking infrastructure for 100+ sites across the U.S., including Juniper SRX routing and EX switching
• Deployed AWS vSRX VPN tunnels for secure site-to-site connectivity and redundancy
• Reduced network downtime by 20% through improved monitoring with LogicMonitor
• Coordinated with ISPs and third-party vendors to resolve escalated issues, improving MTTR by 30%
• Documented IP architectures and VPN configurations, increasing team onboarding efficiency

Scale: 200+ users · Mission-critical systems · DoD security compliance · SECRET/UNCLASS networks

• Managed IT infrastructure for mission-critical submarine systems under DoD security compliance standards
• Oversaw Active Directory, Exchange, and backup systems supporting 200+ users in isolated, high-stakes environment
• Monitored and remediated cybersecurity threats through IDS/IPS and vulnerability scanning tools
• Trained and supervised IT personnel; authored procedures for system recovery and incident response
• Earned Submariner Warfare qualification for expertise in complex mechanical and virtual systems